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Type:
Diagnostic
Version:
2.7.2.0 (16 Feb 2010)
Operating System(s):
Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Starter (32-bit), Microsoft Windows 7 Ultimate (32-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows XP Professional
This package provides the HP System Diagnostics (UEFI) for the supported
notebook models and operating systems.
HP System Diagnostics is a Unified Extensible Firmware Interface (UEFI) based
hardware diagnostics program that is used to validate if a system is functional
enough to start up the operating system. The diagnostics are accessed during
startup by pressing F2 immediately after power on.
PURPOSE:
Recommended
SoftPaq NUMBER:
sp47470
SUPERSEDES:
sp47283
EFFECTIVE DATE:
February 16, 2010
CATEGORY:
Diagnostic
SSM SUPPORTED:
YES
PRODUCT TYPE(S):
Notebooks
HARDWARE PRODUCT MODEL(S):
Compaq 320 Notebook PC
Compaq 321 Notebook PC
Compaq 421 Notebook PC
Compaq 621 Notebook PC
Compaq Presario CQ36 Notebook PCSeries
Compaq Presario CQ41 Notebook PCSeries
Compaq Presario CQ42 Notebook PCSeries
Compaq Presario CQ61 Notebook PCSeries
Compaq Presario CQ62 Notebook PCSeries
Compaq Presario CQ72 Notebook PCSeries
HP 2740 Expansion Base
HP 420 Notebook PC
HP 620 Notebook PC
HP Compaq 2230s Notebook PC
HP Compaq 6530b Notebook PC
HP Compaq 6535b Notebook PC
HP Compaq 6730b Notebook PC
HP Compaq 6735b Notebook PC
HP EliteBook 2530p Notebook PC
HP EliteBook 2730p Notebook PC
HP EliteBook 6930p Notebook PC
HP EliteBook 8530p Notebook PC
HP EliteBook 8530w Mobile Workstation
HP EliteBook 8730w Mobile Workstation
HP EliteBook 8740w Mobile Workstation
HP ENVY 13
HP ENVY 15
HP ENVY 17
HP G42 Notebook PC
HP G61 Notebook PC
HP G62 Notebook PC
HP G72 Notebook PC
HP Mini 5102
HP Pavilion dm3 Notebook PC Series
HP Pavilion dv3 Notebook PC Series
HP Pavilion dv4 Notebook PC Series
HP Pavilion dv6 Notebook PC Series
HP Pavilion dv7 Notebook PC Series
HP Pavilion dv8 Notebook PC Series
HP ProBook 4310s Notebook PC
HP ProBook 4311s Notebook PC
HP ProBook 4325s Notebook PC
HP ProBook 4326s Notebook PC
HP ProBook 4410s Notebook PC
HP ProBook 4411s Notebook PC
HP ProBook 4415s Notebook PC
HP ProBook 4416s Notebook PC
HP ProBook 4425s Notebook PC
HP ProBook 4510s Notebook PC
HP ProBook 4515s Notebook PC
HP ProBook 4525s Notebook PC
HP ProBook 4710s Notebook PC
HP ProBook 5220m Notebook PC
HP ProBook 5310m Notebook PC
HP ProBook 6440b Notebook PC
HP ProBook 6445b Notebook PC
HP ProBook 6540b Notebook PC
HP ProBook 6545b Notebook PC
OPERATING SYSTEM(S):
Microsoft Windows 2000
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows Vista Business 32 Edition
Microsoft Windows Vista Business 64 Edition
Microsoft Windows Vista Enterprise 32 Edition
Microsoft Windows Vista Enterprise 64 Edition
Microsoft Windows Vista Home Basic 32 Edition
Microsoft Windows Vista Home Basic 64 Edition
Microsoft Windows Vista Home Premium 32 Edition
Microsoft Windows Vista Home Premium 64 Edition
Microsoft Windows Vista Starter 32 Edition
Microsoft Windows Vista Ultimate 32 Edition
Microsoft Windows Vista Ultimate 64 Edition
Microsoft Windows XP Embedded
Microsoft Windows XP Home Edition
Microsoft Windows XP Media Center Edition
Microsoft Windows XP Professional
Microsoft Windows XP Professional x64 Edition
Microsoft Windows XP Tablet PC Edition
LANGUAGE(S):
Global
ENHANCEMENTS:
- Improves installer support for the Microsoft Windows XP Operating System.
FIXES:
- Corrects mouse issues that occur when running the diagnostics from the F10
Setup Utility.
PREREQUISITES:
- Microsoft .NET 2.0 is required.
UEFI and Custom Imaging
-----------------------
The HP System Diagnostics must be run from a FAT or FAT32 partition with a
volume name of "HP_TOOLS". This installer gives you the option to install to the
hard drive (HDD) or to a USB drive. If you install to the HDD and the HP_TOOLS
partition is not present, the installer prompts you to create the HP_TOOLS
partition. If you install to a USB drive, the installer renames the partition on
the USB drive to HP_TOOLS. If you use a custom image, you can create the
HP_TOOLS partition manually with type FAT32, and make the volume name HP_TOOLS.
CAUTION
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer by using the Microsoft Windows Vista Complete PC
Backup does not back up the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the
HP_TOOLS partition. Because the partition is not backed up, corruption or
failure of the partition results in loss of all data on the partition, plus loss
of UEFI functionality.
For more information, visit www.hp.com/go/techcenter/startup
HOW TO USE:
1. Download the file by clicking the "Download" or "Obtain Software" button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).
2. Double-click the downloaded file and follow the on-screen instructions.
Copyright (c) 2010 Hewlett-Packard Development Company, L.P.
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