» Sign-in with HP Passport | » Register
HP.com Home Products and Services Support and Drivers Solutions How to Buy
» Contact HP
Search:
More options
 
hp.com home


HP Support document

» 

Business Support Center

HP Passport Sign-in

» Sign-in with HP Passport
» Register
» Learn more...

Tasks

» Download drivers and software
» Troubleshoot a problem
» Setup, install, and configure
» Discover and use a product
» Perform regular maintenance
» Upgrade and migrate
» Recycle and dispose
»

Resources

» Customer Self Repair
» Diagnose problem or Chat (HP Instant Support)
» Support Forums
» Guided troubleshooting
» Manuals
» Submit a support case
» See more...
» Help
» Site map
» HP Support Center

HP ProBook 6550b Notebook PC - Removing and Replacing the Keyboard


Introduction
This document is provided to assist in removing and replacing the keyboard for the HP ProBook 6550b Notebook PC.
Minimum skill level
The End User requires no hardware-specific training to replace the defective part. The End user should have familiarity with system hardware and software requiring repair.
Tools required
Small, Phillips-head (P1) screwdriver.
Parts required
NOTE: Part numbers are subject to change.
The replacement part number will vary depending on the keyboard that is being replaced. If a part is listed as "Yes" under "Requires Return" then the defective part needs to be returned to HP.
Description Part Number Requires Return
Keyboard (includes keyboard cable), for use only with computer models equipped with a 15.6 inch display assembly with dual point and a numeric keypad 613385-xx1(Modified) No
For use only with computer models equipped with a 15.6 inch display assembly, touchpad, and a numeric keypad 613386-xx1(Modified) No
For use only with computer models equipped with a 14.0 inch display assembly with dual point 613332-xx1(Modified) No
For use only with computer models equipped with a 14.0 inch display assembly and touchpad 613384-xx1(Modified) No
The part number will vary based on the country. Click here for a list of country specific spare part numbers .
NOTE: For customers in countries/regions with RoHS legislation* (e.g. EU, China, etc.) restricting the use of hazardous substances in electrical equipment. The use of the Original Spare part is regulated by RoHS legislation. If your unit contains a part that is labelled with the Modified Spare number, the Modified Spare must be ordered as the replacement part. If your unit contains a part that is labelled with the Original Spare number, please order the Original Spare as the replacement part. In this case either the Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the unit.
Summary of instructions
To view a video demonstrating the procedure for removing the keyboard, click on the link below. Or use the product video listing on the HP Services Media Library, Click here to go to HP Services Media Library , then select Keyboard from the menu on the upper left hand side of the screen.
Click here to view the keyboard removal video (right-click on the link to open in a new window/tab).
Keyboard removal
  1. Review the safety considerations before performing the steps listed below by clicking on the following link:
    CAUTION: Failure to comply with the precautions could result in damage to your product or loss of data.
  2. On the bottom of the notebook, loosen the three captive P1 Phillips-head screws identified with a keyboard icon.
  3. Turn the notebook right side up and open the display panel fully.
  4. Using a non-metallic flat bladed tool, slide the retention tabs on the top edge of the keyboard forward.
  5. Lift up on the top edge of the keyboard and slide it toward the rear of the notebook to release its alignment tabs.
  6. Flip the keyboard toward the front of the notebook.
  7. Using minimal force, lift the locking bar up on the pointing stick ZIF connector and disconnect the pointing stick ribbon cable from the system board.
    CAUTION: Use care to prevent damaging the ZIF connector and ribbon cable.
  8. Using minimal force, lift the locking bar up on the keyboard ZIF connector and disconnect the keyboard ribbon cable from the system board.
    CAUTION: Use care to prevent damaging the ZIF connector and ribbon cable.
  9. Remove the keyboard from the base enclosure.
Keyboard replacement
  1. Place the keyboard face down onto the palm rest.
  2. Insert the keyboard ribbon cable into the keyboard ZIF connector on the system board.
    CAUTION: Use care to prevent damaging the ZIF connector and ribbon cable.
  3. Push the locking bar down to lock the keyboard ribbon cable into the ZIF connector.
  4. Insert the pointing stick ribbon cable into the pointing stick ZIF connector on the system board.
    CAUTION: Use care to prevent damaging the ZIF connector and ribbon cable.
  5. Push the locking bar down to lock the pointing stick ribbon cable into the ZIF connector.
  6. Flip the keyboard over and toe the tabs on the bottom edge of the keyboard into the slots on the top cover and lower the keyboard into position.
  7. Slide the retention tabs on the top edge of the keyboard toward the rear of the notebook to secure it to the base enclosure.
  8. Close the display panel and turn the notebook upside down.
  9. Tighten the three captive P1 Phillips-head screws identified with a keyboard icon.

   Content feedback
To help us improve our content, please provide your feedback below.

1. How does the information on this page help you?

   very helpful somewhat helpful not helpful
 

2. Was it easy to find this document?

   easy not easy

3. If you selected not easy for question 2, in which section did you expect to find it?

     

4. Comments:

 
 
- Your feedback will be used to improve our content. Please note this form is for feedback only, so you will not receive a response.
Contact HP if you need technical assistance.

Printable versionPrintable version
Privacy statement Using this site means you accept its terms Feedback to webmaster
© 2013 Hewlett-Packard Development Company, L.P.