Click this link, HP Home & Home Office Store (US only), and then click Ink Toner & Paper to purchase cartridges or check cartridge compatibility for your printer.

If you are located outside of the US, follow these steps to purchase cartridges using HP SureSupply.

1. Click this link, HP SureSupply .
2. Scroll to the bottom of the page and make sure that the country or region location is correct.

Which cartridges you use depends on your country or region. Follow these steps to purchase cartridges or check cartridge compatibility for your printer using HP SureSupply.

1. Click this link, HP SureSupply .
2. Scroll to the bottom of the page and make sure that the country or region location is correct.

The following video demonstrates how to replace a cartridge.

Video of replacing a cartridge .

If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .

Step one: Load paper

Whenever you install a new cartridge, the HP product prompts you to load paper so you can complete a cartridge alignment. Before you begin the alignment process, make sure that paper is loaded in the product. Follow these steps to load paper in the product.

1. Raise the input tray.
   Figure 1: Raise the input tray

   Illustration of raising the input tray
2. Lower the output tray, and then pull out the tray extender.
   Figure 2: Pull out the tray extender

   Illustration of pulling out the tray extender
3. Slide the paper width guide to its outermost position.
   Figure 3: Slide the paper width guide to its outermost position

   Illustration of sliding the width guide outward
4. Load a stack of plain paper into the input tray, print-side up. Slide the stack of paper in until it stops.
   Figure 4: Load paper

   Illustration of loading paper
5. Slide the paper width guide snugly against the paper.
   Figure 5: Slide the paper width guide snugly against the paper

   Illustration of sliding the paper width guide against the paper

Step two: Replace the cartridge

1. Press the Power button ( ) to turn on the product.
2. Open the cartridge door. The carriage moves to the center of the product. Wait until the carriage is idle and silent before continuing.
   Figure 6: Open the cartridge door

   Graphic: Open the cartridge door
3. Lightly press down on the cartridge to release it, and then pull the cartridge out to remove it from its slot.
   Figure 7: Remove the cartridge

   Graphic: Remove the cartridge

   CAUTION:

   Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.

   Figure 8: Do not touch the contacts or nozzles

   Graphic: Do not touch the contacts or nozzles
4. Remove the new cartridge from its packaging, and then pull the pink pull tab to remove the plastic tape.

   CAUTION:

   Do not touch the copper-colored contacts or ink nozzles. Also, do not re-tape the cartridges. Doing so can result in clogs, ink failure, and bad electrical connections.

   Figure 9: Remove the plastic tape

   Illustration of removing the tape from the new cartridge
5. Hold the cartridge by its sides with the contacts toward the product and the nozzles facing down toward the bottom of the product, and then insert the cartridge into its slot.
   • The tri-color cartridge ( ) goes in the slot on the left
   • The black cartridge ( ) goes in the slot on the right
   Figure 10: Insert the cartridge into its slot

   Illustration of installing a cartridge
6. Push the cartridge forward into its slot until it snaps into place.
7. Repeat these steps to replace the other cartridge, if necessary.
8. Close the cartridge access door.
   Figure 11: Close the cartridge access door

   Graphic: Close the cartridge access door
9. Press the button next to OK on the control panel display ( ).
   The product prints an alignment page.

Step three: Align the cartridges

1. Lift the scanner lid.
2. Place the alignment page with the printed-side down on the right-front corner of the scanner glass. See the engraved guide next to the scanner glass for help loading the alignment page.
   Figure 12: Place the alignment page on the scanner glass

   Graphic: Place the alignment page on the scanner glass
3. Close the scanner lid.
4. Press the button next to OK on the control panel display ( ).
   The product scans the alignment page.
5. When the Alignment successful message displays on the control panel screen, press the button next to OK on the control panel display ( ) to complete the alignment.